Store policies

Our goal is to provide personal care essentials that are sustainable, clean, and effective - a brand that people can trust.

shipping policies

We currently only ship to the U.S. We offer free shipping on all orders that total $35+ (before taxes, shipping & handling, and after discounts and promotions are applied), 

Orders are dispatched within 5-8 days of order date and will usually arrive between 3 and 5 days from the shipping date. There are circumstances outside our control, such as weather events, that may delay your package. Please let us know if you have not received it after 5 days from the shipping date and we will assist in tracking it down. 

As a way to cut back on paper waste, paper invoices are included upon request. There is a reminder in the cart before check out. Please add a note if you would like us to include one.

Return & Exchange Policy

In doing our part to help cut down on carbon dioxide emissions, we do not accept returns. While customer satisfaction is always top of mind, we hope that you will take the time to read the product ingredients, descriptions, and instructions before purchasing - and don't hesitate to reach out if you have a question. 

If you have an ingredient concern, conduct a home patch test when you receive your order (you can find instructions on our FAQ page). Send us an email if you have any questions. 

If you just don't like your product let us know and we will offer store credit of the original cost of the product (minus shipping) to use toward another item in the store. 

Payment Methods

We accept the following payment methods: PayPal, Visa, MasterCard, Amex, and Discover.

Damaged Items

If your product was damaged in transit, please contact us as soon as possible for a refund or replacement. We may request a photo of the damaged package/product.

privacy policy

Any information that we obtain is used to fulfill orders placed through our website, process payment information, arrange for shipping, and provide you with information regarding your purchase or return.

We will also use this information to screen orders for potential risk or fraud and, as dictated by your preferences, send you communications in the form of advertisements, product information, and insider posts.

Disclaimer:

I am a licensed Master Esthetician and do not have professional medical licensure or training. The contents of this website and our products are for informational purposes only and do not constitute medical advice; the content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read here or on our website. Individual results may vary depending on skin type, sensitivity, age, and skincare history, as well as how a product is applied and which recommendations are taken.

 

FDA Disclaimer: These statements and products have not been evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease or condition. If you have a health concern or condition, consult a physician. Always consult a medical doctor before modifying your diet, using any new product, drug, supplement, or doing any new exercises.

Free shipping USA product orders $50+ Use Code WILD2022